Mobility as a service

Mobility is becoming a service (Mobility as a Service, MaaS), where the whole transport system is user- and service-oriented.

Simply explained, when mobility is offered as a service, passengers get the transport services that they need, travelling doorstep to doorstep, with only one ticket and fare. There is seamless interoperability between different modes of transport, and since all data moves with the passengers and the logistics in a smooth transmission between transport modes, passengers have the flexibility to change their plans during the trip.

The role of the Finnish Transport Agency is to enable a MaaS ecosystem, to remove obstacles and support interoperability. The actual mobility services will mainly be offered by various companies. By opening our available data and making it accessible to all, we are enabling the creation of new services, innovations and business opportunities. This development is taking place by gathering and allowing public transport (route and real-time) data to be openly used and by promoting new interoperable payment systems. We will maintain an active dialogue with all those participating in the MaaS operator activities and, among other things, discuss whether common interface standards will be needed in the operations.

We will participate in different trials to improve the quality of data and support the creation of new business opportunities. One example of this is the Aurora project, carried out in Fell Lapland.

The Finnish Transport Agency's work to improve the effectiveness of public transport and to promote sustainable mobility is an important building block of the MaaS ecosystem.